Library

Compassion in Practice

Compassion in Practice sets out a vision to embed six values: care, compassion, courage, communication, competence and commitment, known as the Six C’s, throughout the NHS to improve care for patients. Read more »

NHS Outcomes Framework 2013-14

The NHS Outcomes Framework 2013-14 sets out the outcomes and corresponding indicators that will be used to hold the NHS Commissioning Board to account for improvements in health outcomes, as part of the government’s mandate to the NHS Commissioning Board. Read more »